Terms & Conditions
Astrum Medical
TERMS AND CONDITIONS
By visiting and using https://www.astrummedical.com/ (hereinafter the “Website”), you accept and agree to be bound by these Terms and Conditions, including our Disclaimer and Privacy Policy posted on the website and incorporated herein by reference.
The term “you” refers to anyone who uses, visits, and/or views the website. Astrum Medical/ Timeline UK LTD. | UK Company No. 06764855 (“company”, “I”, “we” or “us”) reserves the right to amend or modify these terms and conditions in its sole discretion at any time without notice and by using the website, you accept those amendments. It is your responsibility to periodically check the website for updates.
Your continued use of the website after posting of any changes to our Terms and Conditions constitutes your acceptance of those changes and updates. You must not access or use the website if you do not wish to be bound by these Terms and Conditions.
INTENDED AGE
All information and content on this website are intended for individuals over the age of 18. Children, as defined in our Privacy Policy, are prohibited from using this website.
PRIVACY POLICY
We are dedicated to respecting the privacy of your personal information. Your acceptance of our Privacy Policy is expressly incorporated into these Terms and Conditions. Please review our Privacy Policy for more information.
DISCLAIMER
Your acceptance of our Disclaimer is expressly incorporated into these Terms and Conditions. Please review the Disclaimer for more information.
MANDATORY ARBITRATION AND GOVERNING LAW
You expressly waive any legal claims you may have now or in the future arising from or related to the website and our products/services. In the event of a dispute, claim, or controversy arising from or relating to your use of this website, the terms and conditions shall be construed under the laws of the United Kingdom.
You agree to first resolve any disputes or claims through mandatory arbitration, and you consent to and submit to the jurisdiction and courts of the United Kingdom, without regard to conflict of law principles or where the parties are located at the time of the dispute.
You agree to bear the full cost of arbitration, to the extent permitted by law. Participation in arbitration in good faith is a condition precedent to pursuing any other legal or equitable remedies available, such as litigation or any other legal procedure. You also agree that if a legal claim is filed after the required arbitration, the prevailing party shall be entitled to recover reasonable attorney’s fees and other legal costs.
INTELLECTUAL PROPERTY
All content on this website, including but not limited to text, posts, logos, marks, graphics, files, materials, services, products, videos, audio, applications, computer code, designs, downloads, and all other information here (collectively, the “Content”) is owned by us and is protected by copyright, trademark and other intellectual property and unfair competition laws except for any content from others that we are lawfully permitted to use. You are granted a limited revocable licence to print or download Content from the website for your own personal, non-commercial, non-transferrable, informational, and educational use only while ensuring it’s not in violation of any copyright, trademark, intellectual property, or proprietary rights.
You agree not to copy, duplicate, steal, modify, publish, display, distribute, reproduce, store, transmit, post, create derivative works, reverse engineer, sell, rent, or license any part of the Content in any way to anyone, without our prior written consent. You agree to abide by the copyright, trademark laws, and intellectual property rights and shall be solely responsible for any violations of these terms and conditions.
USER CONTENT AND LAWFUL USE OF THE WEBSITE
For any Content or information that you upload, display, post, transmit, send, email, or submit to us on the website or any of our social media sites, you warrant that you are the owner of that Content or have express permission from the owner of those intellectual property rights to use and distribute that Content to us.
You grant us and/or our officers, employees, successors, shareholders, joint venture partners, or anyone else working with us a royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and licence to identify you, publish, post, reformat, copy, distribute, display, edit, reproduce any Content provided by you on our website and any of our social media sites for any purpose. You shall be solely liable for any damages resulting from any infringement of copyrights, trademarks, or other proprietary rights of any Content or information that you provide to us.
You agree not to upload, display, post, transmit, distribute, send, email, or submit to us on the website or any of our social media sites any information or Content that is:
- (a) illegal, violates or infringes upon the rights of others;
- (b) defamatory, abusive, profane, hateful, vulgar, obscene, libellous, pornographic, threatening;
- (c) encourages or advocates conduct that would constitute a criminal offence, giving rise to civil liability, or otherwise violate any law;
- (d) distribute material including but not limited to spyware, computer viruses, any kind of malicious computer software, or any other harmful information that is actionable by law;
- (e) any attempts to gain unauthorised access to any portion or feature of the website; and
- (f) send unsolicited or unauthorised material or disrupt the operation of the website.
You agree to use the website for lawful purposes only and shall be liable for damages resulting from the violation of any provision contained in these Terms and Conditions.
THIRD-PARTY LINKS
The website may contain links to third-party websites or resources for your convenience. We may serve as an affiliate for some of these third-party websites by offering or advertising their products or services on the website; however, we do not own or control these third-party websites. Once you click on a third-party link and leave this website, you are no longer bound by our terms and conditions.
You agree that we are not responsible or liable for the accuracy, content, or any information presented on these third-party websites. You assume all risks for using these third-party websites or resources, and any transactions between you and these third-party websites are strictly between you and the third party. We shall not be liable for any damages resulting from your use of these third-party websites or resources.
USE OF OUR PAID AND FREE PRODUCTS
On this website, we may provide free products for download as well as sell paid courses, programs, physical or digital products, and any other related materials (collectively, “products”). All of our products and/or services, including all content, are copyright protected under UK and international copyright laws. You are granted a limited revocable licence to print or download Content from our digital products for your own personal, non-commercial, non-transferrable, informational, and educational use only while ensuring it’s not in violation of any copyright, trademark, and intellectual property or proprietary rights. Copying or storing our content for other than personal use is expressly prohibited without our prior written consent.
You acknowledge and agree that you have no right to share, modify, sell, edit, copy, reproduce, create derivative works of, reverse engineer, enhance, or exploit our products. You cannot sell or redistribute any of our products, whether free or paid, without our express written consent. You agree to abide by the copyright, trademark laws, and intellectual property rights and shall be solely responsible for any violations of these terms and conditions.
TERMINATION
We reserve the right in our sole discretion to refuse, remove, restrict your access, revoke, and terminate your use of our website including any or all Content published by you or us at any time for any reason, without notice.
NO WARRANTIES
ALL CONTENT, INFORMATION, PRODUCTS AND/OR SERVICES ON THE WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PURPOSE, EXPRESS OR IMPLIED TO THE FULL EXTENT PERMISSIBLE BY LAW. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONTENT, INFORMATION, MATERIALS, PRODUCTS, AND/OR SERVICES PROVIDED ON THIS WEBSITE. COMPANY MAKES NO WARRANTIES THAT THE WEBSITE WILL PERFORM OR OPERATE TO MEET YOUR REQUIREMENTS OR THAT THE INFORMATION PRESENTED HERE WILL BE COMPLETE, CURRENT, OR ERROR-FREE. COMPANY DISCLAIMS ALL WARRANTIES, IMPLIED AND EXPRESS, FOR ANY PURPOSE TO THE FULL EXTENT PERMITTED BY LAW.
LIMITATION OF LIABILITY
You agree that under no circumstances, we and/or our officers, employees, successors, shareholders, joint venture partners, or anyone else working with us shall be liable for any direct, indirect, incidental, consequential, equitable, special, punitive, exemplary or any other damages resulting from your use of this website including but not limited to all the content, information, products, services and graphics presented here.
You expressly agree that your use of the website is at your sole risk and that you are solely responsible for the accuracy of the personal and any information you provide, the outcome of your actions, personal and business results, and for all other use in connection with the website.
You also expressly agree that we and/or our officers, employees, successors, shareholders, joint venture partners or anyone else working with us shall not be liable to you for any damages resulting from:
- any errors or omissions on the website, delay or denial of any products or services, failure of performance of any kind, interruption in the operation and your use of the website, website attacks including computer virus, hacking of information, and any other system failures;
- any loss of income, use, data, revenue, profits, business or any goodwill related to the website;
- any theft or unauthorised access by a third party of your information from the website regardless of our negligence; and
- any use or misuse of the information, products and/or services offered here.
This limitation of liability shall apply whether such liability arises from negligence, breach of contract, tort, or any other legal theory of liability. You agree that we provide no express or implied guarantees to you for the content presented here, and you accept that no particular results are being promised to you here.
INDEMNIFICATION
You agree to indemnify and hold the Company and/or its officers, employees, successors, shareholders, joint venture partners, or anyone else working with us harmless from all losses, claims, damages, demands, actions, suits, proceedings, or judgments, including costs, expenses, and reasonable attorneys’ fees (“Liabilities”) assessed against or otherwise incurred by you arising, in whole or in part, from: (a) actions or omissions, whether done negligently or otherwise, by you, your agents, directors, officers, employees or representatives; (b) all your actions and use of the website including purchasing products and services; (c) violation of any laws, rules, regulations or ordinances by you; (d) violation of any terms and conditions of this website by you or anyone related to you; or (e) infringement by you or any other user of your account of any intellectual property or other rights of anyone.
The Company will notify you promptly of any such claims or liability and reserves the right to defend such claim, liability, or damage at your expense. You shall fully cooperate and assist us if requested, without any cost, to defend any such claims.
WAIVER OF CLASS ACTIONS
You agree that any dispute arising from or related to this Agreement will be resolved solely between you and the Company. You waive your right to bring a class action against us and agree not to bring claims against us as a member of a class or as a representative.
ENTIRE AGREEMENT
These Terms and Conditions along with our Privacy Policy and Disclaimer constitute the entire agreement between you and us for this website. It supersedes all prior or contemporaneous communications, discussions, negotiations, or proposals we may have had with you whether electronic, oral, or written.
A printed version of this entire agreement, including the Privacy Policy and Disclaimer and any notice given in electronic form, shall be admissible in judicial or administrative proceedings concerning this website to the same extent and given the same effect as other business contracts and documents kept and maintained in printed form.
SEVERABILITY
If any provision in these Terms and Conditions is deemed by a court, regulatory authority, or other public or private tribunal of competent jurisdiction to be invalid or unenforceable, such provision is deemed to have been omitted from this Agreement. The remainder of this Agreement remains in full force and effect and is modified to any extent necessary to give such force and effect to the remaining provisions, but only to such extent.
MODIFICATIONS
Company reserves the right, in its sole discretion and without notice, to: (a) revise these Terms and Conditions; (b) modify the website and/or any services or products it offers; and (c) discontinue the website and/or products or services at any time.
Any changes to these terms will take effect immediately. You agree to review these Terms and Conditions and any other online policies posted on the website regularly to be aware of any changes. You agree to be bound by the revision if you continue to use or access the website after these modifications.
REFER A FRIEND – £25 OFF YOUR NEXT TREATMENT!
Terms & Conditions:
- Referrer must be an existing patient of Astrum Medical Clinic.
- Existing Astrum Medical Clinic patients will receive £25 to be used against standard price treatment only.
- Existing Astrum Medical Clinic patients can only redeem their £25 once the new patient purchases their first treatment.
- Existing Astrum Medical Clinic patients must redeem the £25 off within 12 months of the new patient having treatment.
- There are no maximum number of friends you can refer; however, each £25 discount can only be used against one transaction.
- This discount can be used against all therapist treatments.
- The discount can only be applied to one transaction at a time.
- This discount cannot be redeemed against retail products.
- Offer excludes doctor consultations and doctor treatments.
- £25 off must be used in full and no cash/credit alternative will be offered.
- This promotion is open exclusively to UK residents aged 18 and over.
- Treatments are subject to a consultation and client suitability for treatment.
- The new patient must acknowledge the referrer and give their name at time of booking or attending consultation.
GIFT VOUCHERS
Terms & Conditions:
- These conditions apply to use of our Gift Vouchers, issued by Astrum Medical Clinic. Purchasing or using the gift voucher means that you accept these conditions.
- We may, in its complete discretion, refuse to sell gift vouchers to any person at any time for any reason.
- If you let another person use your gift voucher, you must tell them that they will be bound by these conditions. The gift card may only be used to purchase goods or services at the Astrum Medical Clinic from which the gift card was purchased.
- Gift vouchers cannot be redeemed for cash, returned for a refund, have their balances consolidated to a new gift voucher and are not legal tender, account cards, credit or debit cards or securities.
- Anyone holding the gift voucher can use its value to make purchases, so your gift voucher should be kept secure. If your gift voucher is lost or stolen, immediately report this to the Astrum Medical Clinic from which it was purchased. We may be able to stop gift voucher value being used but we take no responsibility and are not liable for any loss suffered by you because of a lost or stolen gift voucher.
- We may replace a faulty, lost, or stolen gift voucher at our absolute discretion. Any replacement gift voucher will have the same unused value (at the time of replacement). Gift vouchers will be void if they are defaced, mutilated, altered, or tampered with in any way. We may subject gift vouchers to verification and security checks at our absolute discretion.
- We may cancel any gift voucher, or the gift voucher scheme, for any reason at any time without notice. If so, we may either provide a refund or a replacement gift voucher of equivalent value unless we reasonably suspect fraud in relation to a gift voucher. The gift card remains the property of Astrum Medical Clinic.
LASER HAIR REMOVAL PACKAGES
Terms & Conditions:
- At the Astrum Medical Clinic, we understand not everyone is in a position to pay for all of their treatment straight away.
- We offer flexible payment options on laser hair removal packages.
- The Astrum Medical Clinic allows you to pay for your laser hair removal package in instalments (maximum of 3 instalments) over the duration of your package. This is tailored for you at your consultation.
- Package or course expiry: All treatments from a course must be taken within 18 months of the date of purchase; any treatments left unused after 18 months will be automatically redeemed and a new package will need to be purchased.
- Package refunds: Packages or courses of treatment are only refundable for medical reasons. Any refund agreed between the client and Astrum Medical Clinic is calculated by deducting the full list price of all treatments already taken, plus any charges for non-attendance. The difference will be the refunded amount.
- Treatments/services are not transferable to other individuals.
SPECIAL OFFERS
Terms & Conditions:
- Promotional period runs for limited periods.
- Offers cannot be used in conjunction with any other promotion and discount.
- Test patch may be required prior to some treatments.
- Hydr02facial and Skin Peel Offers have a 12 month expiry date from date of purchase.
ACKNOWLEDGEMENT
By using any of our products, or services or accessing the site, you acknowledge that you have read and agree to be bound by these terms and conditions.
CONTACT
For any questions, please contact us at [email protected].
