Terms & Conditions

TERMS & CONDITIONS:

Set out below are the business terms in which Astrum Medical Clinic provides a service to its patients.

Please ensure that you have read and fully understood our terms and conditions prior to booking a treatment at Astrum Medical Clinic.

REFER A FRIEND – £25 OFF YOUR NEXT TREATMENT!

Terms & Conditions:

Referrer must be an existing patient of Astrum Medical Clinic.

Existing Astrum Medical Clinic patients will receive £25 to be used against standard price treatment only.

Existing Astrum Medical Clinic patients can only redeem their £25 once the new patient purchases their first treatment.

Existing Astrum Medical Clinic patients must redeem the £25 off within 12 months of the new patient having treatment.

There are no maximum number of friends you can refer; however, each £25 discount can only be used against one transaction.

• This discount can be used against all therapist treatments.
• The discount can only be applied to one transaction at a time.
• This discount cannot be redeemed against retail products.
• Offer excludes doctor consultations and doctor treatments.
• £25 off must be used in full and no cash/credit alternative will be offered.
• This promotion is open exclusively to UK residents aged 18 and over.

Treatments are subject to a consultation and client suitability for treatment.

The new patient must acknowledge the referrer and give their name at time of booking or attending consultation.

GIFT VOUCHERS

Terms & Conditions:

These conditions apply to use of our Gift Vouchers, issued by Astrum Medical Clinic. Purchasing or using the gift voucher means that you accept these conditions.

We may, in its complete discretion, refuse to sell gift vouchers to any person at any time for any reason.

If you let another person use your gift voucher, you must tell them that they will be bound by these conditions. The gift card may only be used to purchase goods or services at the Astrum Medical Clinic from which the gift card was purchased.

Gift vouchers cannot be redeemed for cash, returned for a refund, have their balances consolidated to a new gift voucher and are not legal tender, account cards, credit or debit cards or securities.

Anyone holding the gift voucher can use its value to make purchases, so your gift voucher should be kept secure. If your gift voucher is lost or stolen, immediately report this to the Astrum Medical Clinic from which it was purchased. We may be able to stop gift voucher value being used but we take no responsibility and are not liable for any loss suffered by you because of a lost or stolen gift voucher.

We may replace a faulty, lost, or stolen gift voucher at our absolute discretion. Any replacement gift voucher will have the same unused value (at the time of replacement). Gift vouchers will be void if they are defaced, mutilated, altered, or tampered with in any way. We may subject gift vouchers to verification and security checks at our absolute discretion.

We may cancel any gift voucher, or the gift voucher scheme, for any reason at any time without notice. If so, we may either provide a refund or a replacement gift voucher of equivalent value unless we reasonably suspect fraud in relation to a gift voucher. The gift card remains the property of Astrum Medical Clinic.

LASER HAIR REMOVAL PACKAGES

Terms & Conditions:

At the Astrum Medical Clinic, we understand not everyone is in a position to pay for all of their treatment straight away.

We offer flexible payment options on laser hair removal packages.

The Astrum Medical Clinic allows you to pay for your laser hair removal package in instalments (maximum of 3 instalments) over the duration of your package. This is tailored for you at your consultation.

Package or course expiry: All treatments from a course must be taken within 18 months of the date of purchase; any treatments left unused after 18 months will be automatically redeemed and a new package will need to be purchased.

Package refunds: Packages or courses of treatment are only refundable for medical reasons. Any refund agreed between the client and Astrum Medical Clinic is calculated by deducting the full list price of all treatments already taken, plus any charges for non-attendance. The difference will be the refunded amount.

Treatments/services are not transferable to other individuals.

SPECIAL OFFERS

Terms & Conditions:

Promotional period runs limited periods.

Offers cannot be used in conjunction with any other promotion and discount.

Test patch may be required prior to some treatments.

Hydr02facial and Skin Peel Offers have a 12 month expiry date from date of purchase.